Worker’s Compensation Services

With our wholistic assessment, we tailor your worker’s compensation programs to increase organizational efficiencies and decrease the cost of insurance. These may include some of the products listed below, as well as some Proprietary Solutions.

Triage Services

Provide 800 number for all employee claims
Registered Nurses 24/7
Referral to Medical Provider Network
Pre-Populated Worker’s Compensation Forms (
Self-Care and First Aid Treatment
Integrated Reporting to Workers’ Compensation Insurance Company
Automated Reporting to Employer/Employee
Advocate for early (within 24 hours) and direct reporting to insurance company, with copies to broker on larger, more problematic claims

Concierge Services

Working with adjusters to develop action plans for your claims, aggressively reducing reserves and assisting with accelerating claims closure

Providing claim reviews; most importantly a review prior to your unit stat being filed which will determine your experience modification rating

Employee advocacy and liaison services between adjuster/MPN/employee
Employer notification and liaison to adjuster

Claims Services and Management

Provide training to designated staff responsible for Workers’ Compensation on claims management
Provide claims management files for ease of use
Coordinate regular claim reviews, work with adjusters to develop action plans for your claims and assist with accelerating claim closures
Handle serious injury and fatality liability losses
Provide detailed coverage analysis and offer strategic trending to develop exposure analysis

Implementing a successful return-to-work program
Analyzing high dollar exposure to assist in decision making in complex claims situations
Estimating your experience modification prior to renewal to help you prepare for premium changes
Enhance relationship and communication between the insurance company and client
Evaluate reserves, identify recovery potential, review litigation strategy, and coverage dispute resolution
Workers’ Compensation audit resolution services
Workers’ Compensation employee classification evaluation and re-classification service